Service Options and Pricing

Service Call Out ‍ ‍$125 first hour then $50 each 30 min block

  • General support, diagnosis, and troubleshooting

  • 20% discount to concession card holders

New Device Set Up‍ ‍$175 per device

  • Installing and updating software

  • Connecting internet, email accounts and printers

  • Configuration and customisations

New Device Care Package‍ ‍$299 per device

New device set up (as above) PLUS

  • Data migration from old devices

  • 2 x 30 minute follow up coaching sessions

  • Visual cheat sheet

Digital Peace Of Mind‍ ‍$60 per month
minimum 6 mths

  • Up to 4 remote support video or phone calls monthly

  • 1 priority service call out per month.

  • Security and back up checks

New Beginnings, New Connections Package‍ ‍$350 fixed fee

Setting up a new home or residential room

  • The internet & Wi-Fi handshake

  • Entertainment & "Life Comforts" setup

  • Safety & communication baseline

The Tech Coach 1:1

  • How to use your device (inc. settings and customisation),

  • Understand your applications (Microsoft, Apple, Google etc),

  • Help with social media platforms, video calls or other functions

  • Book one session or spread them out, up to 3 people in a group

$125 - 1 hour
‍$200 - 2 hrs
$275 - 3 hrs
$350 - 4 hrs

Prices do not include equipment purchasing.

Please discuss quotes and pricing for customised services and support